A new survey undertaken by the Forum for Research and Policy in Communications just before a major CRTC hearing to review the effectiveness of the Wireless Code, a framework of cellphone rights and responsibilities created by the CRTC in 2013 to protect mobile phone users, found that the Code is virtually unknown by those whom it is mean to serve. Conducted at the end of January and beginning of February 2017, the survey found that almost 80% of Canadians are unaware the Code exists. Other results from the survey address Canadians’ views about proposals made by public interest organizations, as well as wireless service providers. You can find the news release here, and the final report here.